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Soltech Extended Protection

Peace of mind for the long run.

Your plants rely on consistent light. Your grow light should be just as reliable.

Soltech Extended Protection is an optional coverage plan that extends protection beyond our standard warranty, ensuring your grow light continues performing beautifully for years to come. If anything goes wrong due to electrical or mechanical failure during the coverage period, we make it right with a fast and simple replacement process.

No complicated claims. No runaround. Just support when you need it.

What Soltech Extended Protection Covers

Our extended protection plan is designed to protect the functionality of your grow light long after the standard warranty ends.

Coverage includes:

  • Electrical or mechanical failure from normal use
  • LED performance issues or internal component failure
  • Manufacturing defects that appear over time
  • Unexpected malfunctions that prevent normal operation

If your light stops working as intended during the coverage period, we’ll replace it quickly so your plants never go without the light they need.

How it works

Add Extended Protection when purchasing your grow light. Coverage begins immediately and continues for the selected term.

If an issue occurs:

  1. Contact our support team with your order number (form below)
  2. Provide a quick description or photo of the issue
  3. We’ll confirm eligibility and send a replacement

That’s it. No repair hassles, no complicated paperwork.

Why Add Extended Protection?

Indoor growing is a long-term commitment. Extended Protection ensures your lighting investment stays protected just as long as your plants are growing.

Benefits include:

  • Long-term peace of mind
  • Hassle-free replacement process
  • Continued plant health without interruption
  • Protection beyond the standard manufacturer warranty
  • Support from the same Soltech team you purchased from

It’s designed for growers who rely on their lights daily and want confidence that their setup is covered for years to come.

What's Not Covered?

Extended Protection covers product function, not misuse or cosmetic damage.

Not covered:

  • Accidental damage (drops, water submersion, etc.)
  • Improper installation or modification
  • Normal cosmetic wear and tear
  • Loss or theft

If you’re ever unsure whether something qualifies, just ask. Our team is always happy to help.

Coverage Terms

Coverage length depends on the plan selected at purchase and is tied to the specific grow light it was purchased with. Extended Protection is non-transferable and applies only to the covered product.

Designed for Long-Term Growing

Soltech lights are built to last for years. Extended Protection simply ensures that if something unexpected happens along the way, you’re covered.

Because healthy plants depend on consistent light, and you should never have to worry about yours.

Claims Template

Subject: Soltech Extended Protection Claim – Order #12345

Name: [Your Name]

Email: [Your Email]

Issue Type: (Mechanical Failure, Electrical Issue, Performance Issue, Other)

Order Number: [Include your full Soltech order number]

Details:

  • Tracking number
  • Description of issue
  • Date of issue
  • Attach any relevant photos (for damaged items)

Questions?

📧 hello@soltech.com

📞 484-821-1001

We’re here to help make things right.